Privacy Policy

Privacy Policy

PRIVACY POLICY

Last updated: 2.6.26

Welcome to MoniqueLuxe.com (the “Site”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes what information we collect, how we use it, who we share it with, and your rights in relation to your data.

1. Information We Collect

When you visit or use MoniqueLuxe.com — for browsing, placing orders, subscribing to newsletters, or otherwise interacting with the Site — we may collect:

    • Personal Data: name, email address, billing/shipping address, telephone number — when you place an order, create an account, or contact us. TermsFeed+1

    • Payment Data: payment method details (credit/debit card info, or other payment details) — provided at checkout. If we use a third-party payment processor, sensitive payment data may be handled by the processor, not by us. Termly+1

    • Technical / Usage Data: IP address, browser type, device type, operating system, pages visited, referring/exit pages, date/time stamps, and other analytics data. Termly+1

    • Optional Data: If you choose to sign up for newsletters or marketing communications, we may also collect demographic or preference information (e.g. interests, preferences) if you voluntarily provide it. Termly+1

2. How We Use Your Information

We use the information we collect for purposes including (but not limited to):

    • Processing and fulfilling your orders (billing, shipping, order confirmation).

    • Communicating with you — order updates, customer service, responses to inquiries.

    • Personalizing your experience on our Site (e.g. showing products, offers, or content relevant to you).

    • Improving and optimizing our Site: analyzing usage, preventing fraud or abuse, and improving services.

    • Sending marketing communications or newsletters — but only if you’ve opted in; you can opt out at any time.

    • Complying with legal obligations or enforcing our policies when required.

3. How We Share Your Information

We may share your information with:

    • Service providers / payment processors — to handle payments, shipping, order fulfillment, etc. Sensitive payment data is typically handled securely by the payment processor.

    • Third-party services — for analytics, marketing, or other services (e.g. analytics tools, advertising, email marketing), if used.

    • Legal/Regulatory Authorities — if required by law, or to respond to lawful requests, or to protect our rights.

We do not sell or rent your personal data to third parties for marketing purposes.

4. Cookies & Tracking Technologies

We (and our third-party partners) may use cookies, web beacons, tracking scripts or similar tracking technologies to collect technical and usage data. These help us:

    • Understand how users interact with the Site, improve usability and content.

    • Provide features such as “remember me”, shopping cart continuity, or product recommendations.

    • Manage and optimize marketing, advertising and analytics.

If you prefer, you can disable or block cookies via your browser settings; however, this may affect your ability to use certain features of the Site.

5. Data Retention & Security

    • We retain your personal data only for as long as needed to fulfill the purposes outlined above (order processing, customer support, legal compliance, etc.).

    • We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

    • If you request deletion or correction of your data, we will comply, subject to applicable legal or operational requirements.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

    • Access the personal data we hold about you.

    • Correct or update inaccurate or incomplete data.

    • Request deletion of your personal data.

    • Opt out of marketing communications.

    • Withdraw consent (if any) you previously gave for data processing.

To exercise your rights, you can contact us using the contact details below.

7. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make material changes, we will update the “Last updated” date above. Your continued use of the Site after such changes means you accept the updated policy. Termly+1

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

MoniqueLuxe.com
Email: monique@moniqueluxe.com